1) The Client or Representative provides the following:

•  Payment ***
•  Signed contract
•  Drivers License (copy)
•  Social Security Card or Paycheck Stub with SSN (copy)
•  Two (2) bills with your name sent to your current address

2) After the information above has been received at our office, we order credit reports from all 3 Credit Bureaus

•  Experian
•  Equifax (also known as CCS)
•  TransUnion

3) In 10 to 12 days you should receive all 3 credit reports. Please mail or fax them immediately to Fresh Start Credit.

• If you do not receive them within 12 days, please call customer service at (303) 674-6968.

4) When your credit reports have been received, we will begin disputing all negative items immediately.

5) The results of our disputes will be mailed directly to you within 36 days. Please mail or fax them immediately to Fresh Start Credit.

• We will not get your results. If you do not communicate your results, we can only assume that we were successful and you are happy. If you do not receive them within 36 days, please call customer service.

6) When your results are received, we will review the disputed items versus deleted items and continue to dispute them until we achieve optimum results. (Repeat steps 4-5 until satisfied.)


*** If you choose a payment plan as your purchase option we will order your credit reports and begin preparing your account after the intial payment. Once we receive all 3 payments we will make our intial contact with the credit bureaus to dispute negative information in your reports.